Delete your Igota account
You can request deletion of your Igota account in either of the following ways.
Option one: In the app
If you can sign in, open the app and follow this path:
My Account ← Settings ← Delete Account
This is the direct way to delete your account in the app.
Option two: Contact us
If you cannot access your account or the app, you can request help with account deletion by email:
If possible, use the email address linked to your account so we can verify account ownership.
What happens when your account is deleted?
- Personal data associated with the account, such as your name, email address, phone number, photo, and location, is removed.
- Your service provider profile, requests, and promotions are deactivated.
- Notification tokens linked to the account are disabled.
- The account cannot be restored after deletion is complete.
Records we may retain
We may retain some records as needed for legitimate purposes, such as maintaining the service’s security and integrity, preventing misuse and fraud, resolving disputes, and meeting legal obligations. These records may include some conversations, messages, reviews, and reports.
When these records are retained, identifying information is removed or hidden where appropriate, and the account may appear as “Deleted user”.